Self Storage Units in Aurora, OH, on South Chillicothe Rd

I’ve had a unit here for a couple years. The staff have always been very helpful and explain everything thoroughly. My unit is a climate controlled 5X10, but I’… Read More

I’ve had a unit here for a couple years. The staff have always been very helpful and explain everything thoroughly. My unit is a climate controlled 5X10, but I’m switching to an outdoor 5X10. The rental rate nearly doubled after two years, so switching to a different unit was the only way to combat the increase. Overall this is a very good storage place, and the site is very safe and secure. It’s probably not the best place for long term storage, but it’s excellent for short terms.

Great communication with the person I talked with over the phone. He helped answer my questions. The storage unit a building were both clean and kept up

Fantastic rates and super friendly staff! Just got done renting a unit. Haven’t checked it out yet, but based off the cleanliness of the office and surroundings… Read More

Fantastic rates and super friendly staff! Just got done renting a unit. Haven’t checked it out yet, but based off the cleanliness of the office and surroundings, I’m sure I’ll be happy. If not, I’ll be back on here to say otherwise. But yeah…great rates, clean and friendly staff!!

I was extremely pleased with the professional manner and expertise displayed by Ryan at this site. He went above and beyond all expectations to help me determin… Read More

I was extremely pleased with the professional manner and expertise displayed by Ryan at this site. He went above and beyond all expectations to help me determine the type of storage area that would suit my needs. He explained the process of renting in detail and he took time to answer my questions. If you have any storage needs, I would highly recommend working with him!

my first experience renting a storage unit was at this location and ryan was phenomenal in helping me get set up! he was super kind and thorough, his profession… Read More

my first experience renting a storage unit was at this location and ryan was phenomenal in helping me get set up! he was super kind and thorough, his professionalism helped me feel very reassured my belongings will be kept safe.

I went in to inquire about a rental space and this nice young man named Ryan talked to me and explained everything to me. I can’t remember a time recently wh… Read More

I went in to inquire about a rental space and this nice young man named Ryan talked to me and explained everything to me. I can’t remember a time recently when a young person was so professional and kind and took the time with an elderly person like me. Usually I get short answers and get blown off. I asked him if he could call my husband to explain things and he went out of his way to do that. We are not in the market right now but soon we will be because we will be downsizing and will need to store items for awhile. Thank you for having such a nice employee.

I had a great experience here. Ryan the property manager was very professional and courteous. I was impressed by how quick he called me back to answer my questi… Read More

I had a great experience here. Ryan the property manager was very professional and courteous. I was impressed by how quick he called me back to answer my questions.

The manager, Ryan, was the nicest man I have ever come across. He helped me so much with gaining access to my unit & offering up any help he could! After meetin… Read More

The manager, Ryan, was the nicest man I have ever come across. He helped me so much with gaining access to my unit & offering up any help he could! After meeting him, I feel so comfortable with keeping my items stored here! Thank you Ryan!

Ryan was very kind and helpful to us. He took us to see the storage units and helped us decide what would be best for us after we told him what we were storing…. Read More

Ryan was very kind and helpful to us. He took us to see the storage units and helped us decide what would be best for us after we told him what we were storing. Thanks, Karen Kame

Rented a unit with Ryan. Super helpful and friendly. Options were made very clearly. All went smoothly!

The website was easy to use, with excellent graphics to show the size and shape of the various units and easy steps to reserve and then register to rent a unit…. Read More

The website was easy to use, with excellent graphics to show the size and shape of the various units and easy steps to reserve and then register to rent a unit. I had a question that was answered quickly online… then later made a phone call and the person was of great help. Because I’m across the country making the reservation, and needed guidance on how to arrange for someone’s belongings to be taken to the storage, I called the facility itself (in Aurora) and spoke to Ryan M. He was great! Thoughtful, eager to help, competent and knows the business. I was very grateful for his help, and know he’ll keep an eye on things on moving in day. Thanks a lot! Dealing with this from so far away was a lot easier than it might have been.

Gina and Ryan were so helpful with the whole process. The storage units are very clean and secure.

Janine and Anthony are the best. They made my check out after 9 years the best and easiest and we’re so helpful. I have been a delighted customer since Storag… Read More

Janine and Anthony are the best. They made my check out after 9 years the best and easiest and we’re so helpful. I have been a delighted customer since Storage King took over the facility and have thoroughly enjoyed working with. Janine over the years. Thank you for everything! Crissy

Getting ready to move and have been shopping around for places to store excess stuff. After visiting this facility I was impressed with Justine’s customer servi… Read More

Getting ready to move and have been shopping around for places to store excess stuff. After visiting this facility I was impressed with Justine’s customer service, general knowledge, and patience going over all my needs, (space, climate control, etc.) She is absolutely wonderful at what she does and has won my business.

Really great office staff. Completely made me feel at ease about storing my stuff there. Lots of options at a great price.

Amy and Justine have always been helpful and made the process of storing my things painless. They are more than happy to assist with whatever I or my family may… Read More

Amy and Justine have always been helpful and made the process of storing my things painless. They are more than happy to assist with whatever I or my family may need. We are grateful for them and their help

Justine has been extremely helpful with maintaining my storage unit. She is always been very helpful and informative. We are moving and her truck rental will he… Read More

Justine has been extremely helpful with maintaining my storage unit. She is always been very helpful and informative. We are moving and her truck rental will help make our process very smooth.

I was able to consolidate my two storage units into one larger climate control.The staff is spectacular; especially Justine. The facility is clean and I have al… Read More

I was able to consolidate my two storage units into one larger climate control.The staff is spectacular; especially Justine. The facility is clean and I have always been greeted with a warm smile and encouraging words. I was in and out in no time with a reasonable price and movers that were efficient, kind and caring. Not one item was damaged.. I really don’t know why anyone would want to use any other storage facility except for Storage King in Aurora, Ohio. I am highly satisfied.

Arranging a unit was quick and easy. Just make sure to stop by the office to finish registration since it can’t be done 100% online. I didn’t choose to use the… Read More

Arranging a unit was quick and easy. Just make sure to stop by the office to finish registration since it can’t be done 100% online. I didn’t choose to use the gate opening app since I only needed the unit for a couple months but that was a nice option to have. The service at checkout was excellent. They made sure I wouldn’t be charged for an extra month by checking in right when I needed it. Highly recommend!

After checking out several storage places in the area we ultimately decided to rent a storage unit from Storage King USA mostly because of Justine, the property… Read More

After checking out several storage places in the area we ultimately decided to rent a storage unit from Storage King USA mostly because of Justine, the property manager. Justine was very professional, friendly, knowledgeable and helpful. She answered all our questions, showed us the unit and even gave us storage/security tips. Although our home good didn’t arrive yet, the customer service we received from Justine over the last two days in person and over the phone makes me feel good about renting a unit on this lot. We also absolutely love the fact that the unit has two doors, one in the front and one in the back, which should make accessing our belongings much easier!

The service was outstanding from the start. Originally I reserved a 10×10 and once I looked at what I was storing, I decided to upgrade to a 10×15. I called and… Read More

The service was outstanding from the start. Originally I reserved a 10×10 and once I looked at what I was storing, I decided to upgrade to a 10×15. I called and Justine walked me through the process, which made it seamless. Considering I called 15 minutes before close, I was especially impressed. She didn’t seemed rushed at all. I also rented a truck through Penske that dropped off and picked up there. I was in the office and Amy walked me through that process which again made everything go off without a hitch. Good service is something you don’t seem to see much of these days but that’s exactly what you’ll receive at Storage King USA in Aurora. Well done!!

The manager and assistant manager are very nice, direct and willing to work with you on dates for reserving a unit. They seem very honest as well. The unit is r… Read More

The manager and assistant manager are very nice, direct and willing to work with you on dates for reserving a unit. They seem very honest as well. The unit is really clean as well.

Amy was AMAZING! She took the time with me showing the various units available, and walked me through the process of renting these immaculate units. I ended up … Read More

Amy was AMAZING! She took the time with me showing the various units available, and walked me through the process of renting these immaculate units. I ended up renting two! Professional, courteous, knowledgeable, and compassionate. She alleviated a great deal of stress for me as I haven’t moved in over 12 years. I highly recommend Amy and the facility.

Justine and Amy made renting storage units so easy for us during a difficult family move. They were over the top helpful and thoughtful in seeing that everythi… Read More

Justine and Amy made renting storage units so easy for us during a difficult family move. They were over the top helpful and thoughtful in seeing that everything went smoothly even over a holiday weekend. Thank you for making a difficult stressful time much easier. My father is thrilled to know the things he could make a decision about are stored safely near by.

The staff is very friendly and helpful. I would highly recommend especially if you need to get a storage unit same day. Staff members are very informative and w… Read More

The staff is very friendly and helpful. I would highly recommend especially if you need to get a storage unit same day. Staff members are very informative and will do everything in their power to provide the best customer service possible. The office is clean and the storage units are nice as well. I don’t have any issues with Storage King whatsoever. 10/10

Wonderful establishment. Justine and Amy are both very knowledgeable and professional at what they do. Our business needed to store our items and thankfully the… Read More

Wonderful establishment. Justine and Amy are both very knowledgeable and professional at what they do. Our business needed to store our items and thankfully they recommended the perfect size for us to rent.

Super clean facility and the office staff was awesome! Everything was explained well and getting started was a breeze. The ladies even gave us a nice cold bottl… Read More

Super clean facility and the office staff was awesome! Everything was explained well and getting started was a breeze. The ladies even gave us a nice cold bottle of water on this 90° day, which was very much appreciated. I would highly recommend this facility.

They make it really easy to rent online, and I’m very glad I can pay online as well. I filled everything out last night after hours and already got approved thi… Read More

They make it really easy to rent online, and I’m very glad I can pay online as well. I filled everything out last night after hours and already got approved this morning shortly after they opened up. Looking forward to being able to have a place to store my stuff for an affordable price!

Of the many storage facilities I have used in four different states, I have found the Aurora facility to be the best. The manager, Justine, is professional, he… Read More

Of the many storage facilities I have used in four different states, I have found the Aurora facility to be the best. The manager, Justine, is professional, helpful, and available. She is knowledgeable about her units and availability. If she is in the office she always answers the phone and/or door and if not, she is quick to return calls. She has a sense of urgency and can respond to clients’ “asap” requests efficiently and pleasantly.

I stopped in and got pricing on storage units. The young lady who works there named Justine was very polite and had a very pleasant work ethic. It was a nice co… Read More

I stopped in and got pricing on storage units. The young lady who works there named Justine was very polite and had a very pleasant work ethic. It was a nice compared to some of the people I have come across in the past.

I have rented storage units off & on from various places over the years & this by far has been the best rental experience. Hands down. The staff is great to wor… Read More

I have rented storage units off & on from various places over the years & this by far has been the best rental experience. Hands down. The staff is great to work with & they make sure that you feel like your unit’s security is their top priority. Additionally, their having carts & dollies available to use at the storage location that little “something extra” a lot of other storage facilities don’t bother with. And while they aren’t the cheapest location, as the saying goes “You get what you pay for” & I think this place is money well spent.

Amy and Justine were very helpful with our storage needs with me and my husband they are wonderful people and very helpful I highly recommend them and the stora… Read More

Amy and Justine were very helpful with our storage needs with me and my husband they are wonderful people and very helpful I highly recommend them and the storage units the place is of nice place lovely atmosphere me and my husband will be using this place again in the near future

I really liked my experience with the manager, Justine. She really was so nice and answered all my questions about what size unit I’ll need for my move. Not to … Read More

I really liked my experience with the manager, Justine. She really was so nice and answered all my questions about what size unit I’ll need for my move. Not to mention her lot is spectacular!! Very clean and loved the yardwork.

Storage King Streetsboro, OH – Staff was extremely helpful and courteous. Highly recommend, couldn’t be more satisfied with their service.

Amazing experience!! I’ve been meaning to review for weeks. First, Willy helped me secure the unit with great ease! Then, Jason was a tremendous asset in expl… Read More

Amazing experience!! I’ve been meaning to review for weeks. First, Willy helped me secure the unit with great ease! Then, Jason was a tremendous asset in explaining the ins and outs. Thank you both for making my rental experience exceptional!

Amazing experience!! I’ve been meaning to review for weeks. First, Willy helped me secure the unit with great ease! Then, Jason was a tremendous asset in expl… Read More

Amazing experience!! I’ve been meaning to review for weeks. First, Willy helped me secure the unit with great ease! Then, Jason was a tremendous asset in explaining the ins and outs. Thank you both for making my rental experience exceptional!

Amazing experience!! I’ve been meaning to review for weeks. First, Willy helped me secure the unit with great ease! Then, Jason was a tremendous asset in expl… Read More

Amazing experience!! I’ve been meaning to review for weeks. First, Willy helped me secure the unit with great ease! Then, Jason was a tremendous asset in explaining the ins and outs. Thank you both for making my rental experience exceptional!

The staff member at the desk (Jason I believe was name?… that was name on card that we received) was great. Very friendly and helped us find the best price/so… Read More

The staff member at the desk (Jason I believe was name?… that was name on card that we received) was great. Very friendly and helped us find the best price/solution for what we were looking for. This was our 2nd CubeSmart rental in the past few months (we have another in TN), and both experiences were very positive.

Very friendly staff. We had great storage space and feel like our things are safe. Reasonable prices too. Thanks cubesmart!

Manager did a great job, I do not remember his name! I made a reservation online they called me to follow up and see when I wanted to come in. Manager explained… Read More

Manager did a great job, I do not remember his name! I made a reservation online they called me to follow up and see when I wanted to come in. Manager explained everything to me thru the signing process as well as show me where my unit was. The following day I started to bring stuff and the other manager was there and she say people were moving stuff in so she was out in the little buggy monitoring things, made me feel good and happy.

Customer Service Is Good Well Informed And Gives Information Needed For Security And Safety Also When Brought My Belongings To Storage The On Site Mgr Stopped… Read More

Customer Service Is Good Well Informed And Gives Information Needed For Security And Safety Also When Brought My Belongings To Storage The On Site Mgr Stopped By To Inquire If Everything Was okay

Office manager, Ryan, was very helpful when showing the storage unit .. my first experience with storage. Reassured the place was secure. Ryan was instrumental … Read More

Office manager, Ryan, was very helpful when showing the storage unit .. my first experience with storage. Reassured the place was secure. Ryan was instrumental on me taking a unit. Very clean

Great experience, very easy to rent. All information was explained fully. I rented on Feb. 17, on Feb. 18 I actually went to the unit. I was unable to gain acce… Read More

Great experience, very easy to rent. All information was explained fully. I rented on Feb. 17, on Feb. 18 I actually went to the unit. I was unable to gain access to the unit due to all the snow and ice built up around the door. The rope attached to the door handle was frozen to the ground under approx. 4 inches of ice. I was told by office to wait a couple days until the weather warmed up. I would hope that if that is in fact the case, my rental will be extended 4 days without any additional charge.