Overall Rating: 2.4
a month ago
The locations in naples fl have terrible service..the accounts are messed up- unable to pay on line, Noone returns calls etc Terrible I don't recommend this storage in naples fl
a month ago
I went in to inquire about a storage unit. Wanted to know more about the size, price and overall experience, the guy running the store yelled at me and was about as rude to a customer as you can. It’s like he didn’t want the company to have more business, just a level of unprofessionalism that should not be tolerated. The man works in the office on Saturdays should be reported to HR. I feel like he needs medical help and personal feel verbally assaulted for no reason
2 months ago
This Storage King location is fantastic. Its easy in, easy out, climate controlled, pest free, and month to month. Gary, who runs the place is responsive, friendly and does a great job keeping everything running smoothly.
3 months ago
Our storage unit was robbed. Someone cut the lock, stole antique cameras and vintage dishes. Then they put on a new lock. We discovered it on Sunday but storage king didn't call us back until Tuesday because the office is closed. We didn't know what to think! Were we robbed? Did storage king put on a new lock for some reason? Come to find out it was a theft but even a theft isn't important enough for storage king to promptly contact us so we can file a police report ASAP. Terrible situation. Beware of this storage facility. Its not safe.
4 months ago
Gary was very helpful and the unit is easily accessible and just what we need. Price is reasonable. I'd recommend Storage King USA.